Privacy Policy
Last updated: 14/12/2026
Mauritrips.mu (“Mauritrips”, “the website”) is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how information is collected, used, stored, and protected when you visit or use the website https://mauritrips.mu.
By using this website, you agree to the terms described in this Privacy Policy.
1. Information Collected
Mauritrips may collect personal and non-personal information in the following ways:
1.1 Personal Information
Personal information is collected when users:
- Make a booking or enquiry
- Fill in a contact or reservation form
- Subscribe to updates or communicate via email or messaging platforms
This information may include:
- Full name
- Email address
- Phone number (including WhatsApp)
- Pickup and drop-off locations
- Travel dates and times
- Booking details
- Any information voluntarily provided by the user
1.2 Non-Personal Information
Non-personal information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Date and time of visits
- Referring website
This data is used for analytics, security, and website improvement purposes.
2. How Information Is Used
The information collected is used to:
- Process bookings and reservations
- Arrange airport transfers, tours, activities, and rentals
- Communicate booking confirmations and updates
- Respond to enquiries and customer support requests
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
Personal information is never sold or rented to third parties.
3. Sharing of Information with Third Parties
Mauritrips may share necessary personal information only with trusted service providers (such as drivers, tour operators, activity providers, or rental partners) for the sole purpose of fulfilling booked services.
Shared information is limited to what is strictly required to deliver the service (e.g. pickup name, location, time, and contact number).
4. Cookies and Tracking Technologies
Mauritrips.mu uses cookies and similar technologies to:
- Enhance website performance
- Analyse traffic and user behaviour
- Improve content and navigation
Cookies do not collect personal information unless explicitly provided by the user.
Users may disable cookies through their browser settings, although this may affect website functionality.
5. Data Storage and Security
Mauritrips takes reasonable technical and organisational measures to protect personal data against:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
Data is stored securely and access is restricted to authorised personnel only.
6. Data Retention
Personal data is retained only for as long as necessary to:
- Fulfil bookings and services
- Meet legal, accounting, or regulatory requirements
- Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymised.
7. User Rights
Users have the right to:
- Request access to their personal data
- Request correction of inaccurate or incomplete data
- Request deletion of personal data (where legally permissible)
- Withdraw consent for data processing
Requests can be made by contacting Mauritrips using the details below.
8. External Links
The website may contain links to third-party websites (e.g. activity providers or partners).
Mauritrips is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites.
9. Children’s Privacy
Mauritrips does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it will be deleted promptly.
10. Changes to This Privacy Policy
Mauritrips reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page, and the “Last updated” date will be revised accordingly.
Continued use of the website after changes indicates acceptance of the updated policy.
11. Contact Information
For any questions regarding this Privacy Policy or personal data handling, please contact:
Mauritrips
Website: https://mauritrips.mu
Email: reservation@mauritrips.mu